Who is responsible for your information?
SENSORIUS SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ (Sensorius Sp. z o.o.), ul. Szlak 77/222, 31-153 Kraków, Poland, is responsible for personal information processed through this website. Our KRS number is 0001150612. You can contact us about privacy at grow@sensorius.io.
Information we receive
When you use a contact form, we receive the details you enter. Our general enquiry form asks for your name, organisation, email address, phone number and message. A product enquiry form may ask for your name, email address and comment. If you email us, we receive the information and attachments in your message. Please do not send passwords, access tokens or sensitive diagnostic information through a public form.
When you visit the website, our hosting and security services may process technical information such as your IP address, browser and device details, requested pages, and request time. This helps deliver the site, diagnose errors, and protect it against misuse.
Why we use information
We use enquiry details to read and respond to your request, arrange a requested discussion or demonstration, and manage a related business relationship. We use website technical information to operate, maintain and secure the site. We use information from product and service requests to take steps you ask us to take before a possible contract. We handle general business enquiries and use technical information to operate and secure the site on the basis of our legitimate interests.
We use optional website analytics only if you give permission through the cookie settings. Analytics helps us understand how visitors use the site. You can change or withdraw that permission at any time using Cookie settings in the website footer.
Cookies and analytics
The website uses a necessary cookie to remember your choice. Google Analytics cookies are used only if you permit analytics. Your cookie choice lasts 180 days; optional analytics cookies are configured to last up to 180 days. You can review or change your choice through Cookie settings.
Service providers and international transfers
Webflow provides website hosting and native form services. Google provides optional website analytics when you consent. These providers process information to provide their services to us. Depending on how these services are configured, information may be processed outside the European Economic Area. Contact us for information about the providers and safeguards that apply.
How long we keep information
We keep enquiry and email information for as long as needed to respond, manage a requested business relationship, and meet applicable legal obligations. The period depends on the subject and any resulting relationship; we do not set one fixed period for every enquiry. Technical records are kept as needed for site operation and security.
Your choices and rights
Depending on applicable law, you may ask for access to your personal information, correction or deletion, restriction of processing, object to processing, or data portability where applicable. Where processing relies on consent, you may withdraw it; withdrawal does not affect earlier processing. To make a request, contact grow@sensorius.io.
You may also complain to your local data protection authority. In Poland, this is the President of the Personal Data Protection Office (UODO): uodo.gov.pl. If you are in another country, you may contact the authority responsible there.
The Sensorius Service app
This policy covers the public website and its enquiries. The mobile application has a separate Sensorius Service app privacy policy.